This week we've been discussing communication and listening skills. Following are 10 tips to improve your listening skills. Alternatively, discuss these tips with another office co-worker (or management). Good communication is vital to companies. Proper listening leads to good communication, which in turn leads to a productive network of information across the company.
8 tips for developing good listening skills:
1. Never try to take massive notes. Jot down key points only. If you're the one running a meeting you can help by preparing a hand-out of key points, or appointing just one person (preferably someone who doesn't need the info) to take notes.
2. Be sure that seating is situated toward the speaker.
3. Maintain some amount of eye contact at all times. Don't stare a poor speaker to death, but by looking at their face and eyes, you'll hear more.
4. Deal with other issues before a meeting or don't attend. Attending a meeting when you so much on your mind that focusing is impossible is a waste of time.
5. Assure yourself that you won't interrupt until someone is all the way done speaking. Looking for a pause in a conversation pretty much guarantees you won't hear.
6. Relax - all you have to do is listen - not work. That's a good deal.
7. Ask questions if you don't understand or miss something. Part of proper listening is asking questions to clarify if needed.
8. Listen for themes not simply small points. Listen for the entire story.
To learn more read: Active Listening
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